Privacy Policy

At XZ WOODMART, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you visit our website or purchase from us.

1. Information We Collect

We may collect personal information including:

• Name

• Contact number

• Email address

• Delivery address

• Order and communication details

This information is collected when you place an order, make an enquiry, or contact us via our website or WhatsApp.

2. How We Use Your Information

Your personal information is used to:

• Process and fulfil orders

• Communicate order updates and enquiries

• Arrange delivery or collection

• Improve customer service and shopping experience

We do not sell, rent, or trade your personal information to third parties.

3. Data Sharing & Third Parties

Your information may be shared with trusted third-party service providers only when necessary, such as:

• Payment service providers

• Delivery and logistics partners

These third parties are required to handle your data responsibly and only for order-related purposes.

4. Data Protection

XZ WOODMART takes reasonable precautions to protect your personal data from:

• Unauthorised access

• Disclosure

• Misuse or loss

However, no online platform can guarantee absolute security.

5. Cookies & Website Usage

Our website may use cookies or similar technologies to enhance user experience and analyse website performance. You may disable cookies through your browser settings if preferred.

6. User Consent

By using our website or placing an order, you consent to the collection and use of your personal information as described in this policy.

7. Policy Updates

XZ WOODMART reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.

8. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us via WhatsApp.